WINNING TOGETHER WITH AN E-COMMERCE A-TEAM
We help you achieve success in all channels, by offering a combination of innovative technology, strategy and knowledge. You get access to the Nordic region’s leading e-commerce platform in the cloud, and a partner who is passionate about your business.
With Jetshop Elastic, you’ll get a partnership that goes much further than the launch of your e-commerce operation. We are your strategic knowledge partner and with us you get a dedicated E-commerce Strategy Manager who cares about your business, your target audience and your goals.
Our team works broadly and looks at your e-commerce business from a strategy and optimisation perspective, rather than limiting improvements to the Jetshop platform. We use an amount of data that only we as the largest e-commerce provider in the Nordic region have to identify the precise KPIs you can improve. You know your business and your products, and we complement that knowledge with expertise in e-commerce and especially these key figures. We then turn our analysis into concrete optimisation proposals in the four pillars of e-commerce.
We help you with everything, from attracting new and the right customers to optimising your marketing budget and increasing your brand awareness.
Customer behaviour changes constantly, so in order that your site doesn’t fall behind, you need to reflect on your progress almost constantly. We analyse and monitor your webshop so that you get the very most out of your traffic, and to ensure that we achieve the goals you set. Minimal changes in your conversion rate can make a big difference to sales and ROI. We help you find the changes that make the biggest difference to you.
We perform mystery shopper surveys at least once a year. We make a purchase and evaluate your offer to the customer. We then report the results to you with a tailored scorecard, where you can, among other things, take note of the improvements we believe should be made and see how your numbers compare to those of your industry.
We review your loyalty program and provide recommendations to keep the wheels on your e-commerce operation turning. It is five to ten times cheaper to reactivate an existing customer than to buy a new one, which is why we give you different options for how to create loyalty and get recurring customers. We offer suggestions on how to work with, among other things, Facebook retargeting, marketing automation and bonus programs.
With Jetshop Elastic, you get a dedicated E-commerce Strategy Manager who will invest time in understanding your specific business goals, and work tirelessly with you to make sure you achieve them. The team has expertise in a range of different industries and market conditions, so provide you with solid knowledge of best practice in most areas.
GUSTAVSSONHEAD OF E-COMMERCE STRATEGY