WINNING TOGETHER WITH AN E-COMMERCE A-TEAM
We help you achieve success in all channels – by offering a combination of innovative technology, strategy and knowledge. You get access to the Nordic region’s leading e-commerce platform in the cloud, and a partner who is passionate about your business.
With Jetshop Elastic, you’ll get a partnership that goes much further than the launch of your e-commerce. We are your strategic knowledge partner and with us you get a dedicated E-commerce Strategy Manager that is included in your shop, your target audience and your goals.
OPTIMIZE KPI
Our team works broadly and looks at your e-commerce from a strategic and optimization perspective, instead of limiting improvements to the platform. We use the amount of statistics that only the largest e-commerce provider in the Nordic region can have, to analyse which CPI is just improving. You have the knowledge of your business and your products, and we complement you with expertise in e-commerce and especially these key figures. We then turn the results into concrete optimization proposals in the four pillars of e-commerce.
We help you with everything from attracting new and right customers, to optimizing your market budget and increasing your brand awareness.
Customer behavior is in constant change and in order for your site not to fall behind requires continuous post-work. We measure and review your web shop to get the maximum out of traffic, and to ensure that we achieve the set goals. Minimal changes in your conversion can make a big difference to sales and ROI – we help you find the changes that make the biggest difference to you.
We perform mystery shopper surveys at least once a year. This means that we carry out a purchase and carry out an analysis of your offer to the customer. We then report the results to you with a tailored scorecard, where you can, among other things, take note of what improvement points we believe are needed and show what your numbers look like compared to the industry.
We review your loyalty program and provide recommendations to ensure that your e-commerce machinery continues to spin. It is 5-10 times cheaper to reactivate an existing customer than to buy a new one, which is why we give you different options for how to create loyalty and get recurring customers. We offer suggestions on how to work with, among other things, Facebook retargeting, marketing automation and bonus programs.
With Jetshop Elastic, you’ll get a dedicated E-Commerce Strategy manager who will invest time to understand your specific business goals, and continuously work with you to achieve them. The team’s insights range across different industries and conditions, providing a solid best practice knowledge in most areas.
MARIA GUSTAVSSON
HEAD OF E-COMMERCE STRATEGY