Jetshop Privacy Policy | Feel safe | Jetshop Commerce

Jetshop Privacy Policy

EXPIRES MAY 25, 2018

Privacy policy

A given building block in the digital journey and the development that is currently going on is spelled: security. Security in the knowledge that our data collection, processing and use of your personal data comply with the laws and regulations that apply. Security in the knowledge that you can request access to, change or delete your personal information available in our base at any time. We at Jetshop have the primary goal of protecting your privacy and have thus designed this privacy policy for you to read through and take a stand. By using our web pages, you give your consent to our data collection. If you stop using the web pages, we automatically stop collecting information about you.

Different types of information

Here you can read more about the different types of information that we collect.

Payment information

Payment information is aimed at credit card numbers and billing information,
with the help of third-party PCI-compatible service providers. These service providers are not allowed to store, retain or use information that you provide except for the sole purpose of handling credit card purchases on our behalf.

Navigation information

Examples of navigation information are your IP address, browser type, reference source, visiting time, your geographic location or the pages you visit. Much of the information that we are taking note of is collected via cookies, and this particular type of information is important to us in the development and improvement of our web pages.

What are cookies and how does it work?

A cookie is a text file placed on your hard drive by a web server. Cookies are not used to run programs or deliver viruses to your computer, they are instead uniquely assigned to you. Jetshop and our partners use cookies or similar technology to administer the site, follow users’ movements around the site, analyze trends and so on: simply to improve your experience online. Cookies help us recall your specific information on subsequent visits: we learn what you are looking for and you quickly get access to what you are looking for = win-win!
For example, you can choose to accept or reject cookies, with the result that rejected cookies exclude, for example, the possibility of experiencing the interactive features that Jetshop enables.

Measured efficiency with Hubspot

We use a software called Hubspot that helps us manage the website service better by informing us about which content is effective. We use Hubspot in our HTML-based emails to notify which emails have been opened by recipients. This allows us to measure the effectiveness of certain communication and the effectiveness of our marketing campaigns. We tie the information collected by Hubspot
in e-mail to our customers’ personal data. If you want to change the personal data that we have saved about you in this regard – or ask that we delete them completely – you will contact us according to the last paragraph of this privacy policy.

Personal information

Personal information includes the personal information you voluntarily let us take note of, such as name, email address, phone number and company name. In addition, there is an opportunity that we work to improve the experience around your web visits have downloaded information about you available on the Internet (Twitter, Facebook, LinkedIn, Google). Your personal information will be used in order to inform you of things that may be of interest, or provide other companies with statistical information. Note, however, that this information cannot be used to identify an individual user.

In the event that you use social media features or Widgets (such as Facebook’s Like button or “Share the Article”), we at Jetshop are not responsible for personal data management. That responsibility is instead borne by the hosts of the features (such as Facebook).

We offer publicly available blogs and with these: community forums. Keep in mind that if you directly disclose information through these public forums, the information can be collected and used by others. We can change or delete information you have posted on the web pages if you wish, please contact us then according to the last paragraph of this privacy policy.

We often link to other websites, for example in our customer cases. We are not responsible for the handling of personal data on these websites.

It occurs that we use other companies and people to provide services to visitors to our websites, our customers and may need to share your information with them to provide information, products or services to you. Examples can be tools for our sales department, payment methods or other things. In any case where we share your information with third-party providers, we expressly require them to approve and comply with our privacy policy in managing customer information.

We retain the personal data that you give us as long as we feel it is necessary.
You can request access to, change or delete your personal information with us at any time. Contact details to us can be found further down this privacy policy.

Feel safe

At Jetshop we care about your data and security, which is why we use different types of security procedures and methods at work to protect your data from unauthorized access or use. Your data are always protected in a controlled and secure environment and your personal information will never be resold by us at Jetshop to a third party.

By law, it is prohibited to design web pages that target or collect information about children up to 12 years of age. If you suspect that we have inadvertently collected information about a child under the age of 12, please contact us at: If your suspicions are correct, we guarantee that any information will be immediately deleted.

In the event that we believe that your personal information can have a negative impact on our rights, your personal safety, the personal security of others or if we see an increased chance of fraud, we reserve the right to use or disclose your personal information.

If we (or our assets) were to be acquired by another company – through merger, bankruptcy or otherwise – the company would have access to all the personal data that Jetshop has collected. If that were to happen, of course we will inform you of the matter.

To manage our advertising on other websites, we partner with a third-party ad network, which may collect non-personal information about you with the intention of targeting ads based on your interests. You can choose to refrain from this type of advertising by following: Note, however, that you will continue to receive general ads.

Request access to, modify or delete your personal information with us

Whenever you wish, you can request the information that we at Jetshop may have had to store about you and your web routines.
You can:

For more information about our privacy policy

In the event of any changes to our privacy policy, the latest version is always published on this page. Therefore, please read our privacy policy more than once, as it may be updated continuously.

You are always warmly welcome to contact us on any questions regarding our privacy policy. When asked for changes or deletion of personal data, we will return to you with answers and plan to action shortly.

Contact Us
+46 (0)31-788 41 00

Jetshop AB
Ullevigatan 19
411 40 Gothenburg
Attn: Privacy

Please visit this page and read our privacy policy more than once, as it may be updated continuously.